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Training

The goal of the DFS Customer Training Program is to present technical information, and ultimately, enable the customer to operate and maintain the DFS SCADA system without the need of outside technical assistance.

The program is supported by human instructors and product-oriented courseware. All training is available at our home office or your location.

DFS training qualifies for Continuing Education Unit (CEU) credits through the Florida Section of the American Water Works Association (FSAWWA). This accreditation may be extended to other regions as necessary.

DFS technical training courses are in Microsoft PowerPoint format with "hands-on" practical exercises. For customer site training, DFS requests that a comfortable space be provided with AC power and seating for all students. The instructor will install the Mobile Training System (MTS) and multimedia presentation equipment (if none is available).

The objective of troubleshooting training is to isolate failure(s) and replace defective units as fast as possible. Students will be afforded the highest level of access to the Mobile Training System. The customer-owned in-service SCADA system is not required for any training exercises.

All DFS training courses require basic computer skills in the Microsoft environment. If students lack familiarity with computers and software applications, consult the DFS Customer Service Manager.

The training program is managed in four different elements:

1. On-Site Training (OST)

All DFS training courses can be brought to your home location. Our Mobile Training System consists of a SCADA Central and a number of remote terminals. Students receive "hands-on" training without having to disrupt the operation of any in-service equipment.

See DFS Course Catalog for details.

2. DFS Factory Training (DFT)

All DFS training courses are offered at our Melbourne training facility. DFT courses are 5-day pipelines consisting of 2 or 3 courses delivered Monday through Friday back-to-back. DFT courses may be offered at your home location if feasible.

See DFS Course Catalog for details.

3. Free Training Courses

All free training courses qualify for CEUs and have additional fees if CEUs are purchased.

  • Hyper SCADA Server Refresher is offered four times each year (January, April, July, and October).
  • HyperTACII to HyperTAC3 Conversion.
  • RF Test Equipment Familiarization (offered with purchase of equipment).

4. Professional Development Training (PDT)

FSAWWA sponsored training taught on-site for CEU credit. FSAWWA schedules dates and location.

See DFS Course Catalog for enrollment and additional information.

From the Training Desk

June 14, 2017

Examination Program. The due dates for exams mailed to proctors shall be extended to 180 days. After that period expires, an automatic incomplete grade will be assigned. Exams may be reordered if desired. Normally, an examination grade would be obtained within 30 days of exam mailing.

Follow-on New Customer Training (6 months). This new program will be referred to as "FNC6." Six months after initial installation training, a free training on-site session shall be planned to guarantee continued support by DFS. After FNC6 is completed, all other training requirements will be priced accordingly. Typically, FNC6 will be one to three days of on-site informal training. A training plan and a questionnaire shall be sent prior to commencement of training.

DFS Video Training (DVT). I want to record a few short videos and link them to the customer only download page. Topics may include "TCU Manual Configuration", "PLC800 Project Loading," "RF Coax Cable Termination," and other short topics. Please provide ideas for videos. Anticipate releasing the first video by September 2017. There will be no cost associated with this program; login name and password will be the same as the customer-only download page at www.dataflowsys.com.

TCU F601 Fuse. Please use 3/8 amp (.375) 250-volt slow blow glass fuses. F601 is installed from the outside of the TCU on the right-hand side, below the chassis ground connection screw. During training visits, I have noticed that some TCUs have 1 amp fuses installed. Over-fusing is obviously dangerous to the TCU and would void the warranty. Blown F601 fuses cause the TCU telemetry to report an AC power failure. If the battery is bad, the station will simply go offline. All field personnel should carry 3/8 amp fuses. The 1 amp fuse is much more common in electrical control systems, which explains why this is happening. The new TCU800 will not have this concern.

Please address comments to the DFS Training Technician, Bill Johnston at 321-863-4828 or bjohnston@dataflowsys.com