
Winter Haven, FL
LIFT STATION OPERATION
Water quality is a major concern in Winter Haven, FL, also known as the Chain of Lakes City. The rapidly growing city is surrounded by 74 waterways. Protecting those waterways is a priority for the Winter Haven Water Department’s Wastewater Division, which maintains 232 lift stations that support 330 miles of gravity wastewater mains in the 31.3-square-mile service area, and two wastewater treatment facilities that manage five million gallons of wastewater a day.
Using the Data Flow monitoring systems, Winter Haven has optimized its pump station operation. SSOs have steadily decreased. The SSO reduction was aided by intel from daily pump reports, alarm configurations, and improved response times. Additionally, the utility has improved community relations and minimized environmental infractions due to SSOs.
